Privacy Policy
Effective Date: 12/21/2025
Rapid MFG Pros (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website [rapidmfgpros.com] (the “Website”) or contact us through our forms, email, or phone.
If you do not agree with this Privacy Policy, please do not use our Website.
1) Information We Collect
A) Information you provide to us
When you fill out a form, request a quote, or contact us, you may provide:
- Name
- Company name
- Email address
- Phone number
- Service selection or enquiry details
- Message content
- Files you upload (drawings, RFQs, specifications, PDFs, images)
B) Information collected automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on pages
- Referral source (how you arrived at our site)
- Approximate location (city/region based on IP)
This information is typically collected via cookies and similar technologies.
2) How We Use Your Information
We use the information we collect to:
- Respond to enquiries, quote requests, and customer support messages
- Provide services you request and communicate about your project
- Review uploaded files to understand requirements and prepare quotations
- Improve our Website performance, content, and user experience
- Protect against spam, abuse, and unauthorized access
- Comply with legal obligations and enforce our terms
We do not sell your personal information.
3) File Uploads and Confidential Information
If you upload files through our contact/quote forms, those files may contain sensitive business or project details. Please upload only content you are authorized to share. We use uploaded files solely for evaluating your request, preparing a quotation, and supporting communication about your project.
4) Cookies and Tracking Technologies
We may use cookies and similar tools to:
- Enable Website functionality
- Remember preferences
- Understand how users interact with our Website
- Measure marketing and performance
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
5) Third-Party Services
We may use trusted third-party services to support website functionality and communications, such as:
- Website hosting and security services
- Email delivery (SMTP) to send form notifications
- Analytics tools (e.g., Google Analytics) to understand Website traffic
- Spam protection tools for forms (if enabled)
These providers may process limited data on our behalf and are expected to protect it under their own policies and contractual obligations.
6) When We Share Information
We may share information only in these situations:
- Service providers: With vendors who help operate our Website or communications (hosting, email delivery, security, analytics)
- Legal compliance: If required by law, regulation, or legal request
- Protection: To protect our rights, users, and Website security, including investigating fraud or abuse
- Business transfer: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that process
7) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, and meeting legal requirements. Uploaded files and enquiry messages may be retained for reference, quotation history, and project support.
8) Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we work to protect your data using industry-standard practices.
9) Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where we rely on consent
To make a request, contact us using the details in the “Contact Us” section. We may need to verify your identity before processing requests.
10) Children’s Privacy
Our Website is not intended for children under 13 (or the minimum legal age in your country). We do not knowingly collect personal data from children.
11) International Visitors
If you access our Website from outside [your primary country], your information may be processed in countries where data protection laws may differ. By using our Website, you consent to this processing.
12) Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised “Effective Date.”
13) Contact Us
If you have questions or requests about this Privacy Policy, contact us:
Rapid MFG Pros
Email: contact@rapidmfgpros.com
Phone: +1 505-814-5014
Address:
Rapid Manufacturing Pros LLC
1209 MOUNTAIN ROAD PL NE
STE R
ALBUQUERQUE, NM 87110